Consumer Arbitration

Consumer arbitration is one of the key specialities of our association. No matter the terms of a dispute, our mission is to make the process simple and easy. Through our ADR services, consumers and businesses alike can protect themselves. They can save money and time by pursuing arbitration instead of going to court. Whether you're in need of a consumer arbitration clause or arbitration itself, we’re here to help. Our arbitration experts look forward to helping you and your organization succeed.

Our association has a national reputation for administrating consumer disputes. Our ADR professionals stand by to exercise their arbitral authority at any moment. We can do it all. From drafting a clause to protect your business to providing tools and resources. There’s no limit to what ArbitrationAgreements.org can do for you. We’ve spent many years assisting consumers, businesses, and education institutions. Plus, our staff also maintains relationships with government agencies and interest groups. 

So, what is one of the key goals of our consumer arbitration division? It is to ensure evenhandedness when administrating consumer-dispute resolution. That is why our arbitration team crafted full-scale consumer arbitration rules. These rules apply to all sorts of product, service, and personal disputes. Please keep in mind that we do not administer consumer debt collection arbitrations. This is due to the official Notice on Consumer Debt Collection Arbitrations.

Parties involved in a consumer arbitration case can receive access to our ADR portal. Through this online portal, parties can elect to attempt case resolution on their own. This way, they can submit settlement offers and counter offers. You won’t find a state-of-the-art settlement tool like our’s anywhere else. Parties, party representatives, and pro se individuals alike use our settlement tools. Any two parties involved in consumer cases can access our portal. All parties love that the tools position them to submit lump sum or itemized offers. Plus, parties can even provide counter-offers. The comments section allows every party to stay on the same page at all times.

All parties have the ability to retract any offer or counter offer from any location using our tools. This can take place before the opposing party rejects or accepts an offer. Say that parties achieve a resolution through the use of these tools. An association administrator can then contact all relevant parties. Parties are welcome to use the online settlement tool during arbitration proceedings. Or, parties can pursue online settlement while arbitration pauses, per party agreement. Our association will not review any online communication amongst parties. Please browse our website to learn more about our online settlement tools.

Our association can provide an advanced online consumer clause registry. The registry exists for one simple purpose. We want all customers to have easy access to our consumer arbitration services. Our registry features businesses that have sent over arbitration clauses for review. When it comes to the review process, our ADR experts go the extra mile. Their mission is to ensure that every clause adheres to all due process standards. Plus, we also want to ensure all clauses follow our Consumer Due Process Protocol. 

Parties are welcome to search companies by name. This way, they can discover if our association reviewed a relevant consumer clause. As a result, businesses can learn if our experts can administer each case. We encourage each company to register a consumer arbitration clause. This must take place before we can file any case. Please browse our website for more information about our clause registry. There is also a section dedicated to our consumer arbitration rules.